We always do our very best to deliver your order within the timeframes listed below. Shipping is free on all orders above the order thresholds listed below.
We will ship your order Monday through Friday (excluding Swedish public holidays). Orders placed during weekends or holidays will be shipped the following work day.
As soon as your order has left our warehouse, you will receive an email with the tracking number. Track your purchase under My Account.
As of now, we deliver to the following countries:
(If below Free shipping threshold)
Sweden 2-3 days 1.000SEK 59 SEK Norway 7-10 days 1.000SEK 59 SEK Finland 3-4 days 100 EUR 5,95 EUR Denmark 3-4 days 1.000 DKK 69 DKK Germany 3-4 days 100 EUR 5,95 EUR Austria 3-4 days 100 EUR 6,95 EUR UK 5-7 days 100 GBP 5,95 GBP
Unfortunately, we can only ship to home or office addresses, not to P.O. boxes. The parcel will be delivered to a pick up point connected to your address.
For customers in Sweden, Germany, Finland and Denmark – please follow the instructions below:
You can return your purchase within 30 days of receipt. We will cover the cost of the return freight. Please use the pre-paid return sticker included in the parcel and if possible the original box. Simply return the parcel to the Service Point where you picked it up. As soon as we get the products back we will refund you. If you have any questions, please contact our Customer Service
For customers in Norway - please follow the instructions below:
You can return your purchase within 30 days of receipt. We will cover the cost of the return freight. Please contact Customer Service and notify which products you would like to return along with your order nr. The Customer Service team will send you a returns label by post. Simply return the parcel to the Service point where you picked it up. As soon as we get the products back we will refund you. If you have any questions, please contact our Customer Service
For customers in UK and Austria – please follow the instructions below:
You can return your purchase within 30 days of receipt at your own expense – we currently don’t offer a free returns service in UK and Austria. Please fill in the return form you received and include in the parcel and if possible, use the original box. As soon as we get the products back we will refund you.
Please use the following returning address:
SE-837 52, Åre
Since we are not responsible for any items that are sent to us in error, we recommend using a postal service that insures the value of the returned products or provides a tracking number.
If you have any questions, please contact our Customer Service
We offer a 25 year guarantee on all our products. This means that we will repair a broken product or replace it with a new one. The guarantee is valid as long as the product has only been used for its purpose. If you have a warranty question or a claim, please contact our Customer Service
Due to variations in light conditions and the relative inconsistencies of various display monitors, the colours you see on your screen may not be a totally accurate reproduction of the actual product. We strive to make our colors as accurate as possible, but screen images are not be regarded as absolutely correct.
All content is property of Stellar Equipment AB. All content of the site is protected by copyright laws, trademarks and/or other intellectual property rights. We reserve the right to revise prices and details at any time without notice. All items are subject to availability. Color accuracy on the website may vary according to the computer use and cannot be guaranteed. Stellar Equipment has no control over the content of external linked sites.
Stellar Equipment protects your privacy. The information we collect is only used to process your order. We will never pass along your personal information or order details to outside parties unless it relates to the fulfillment of your order.
Our website is Level 1 PCI Compliant. We use 128 bit SSL encryptions for all transactions. Credit and debit card information is not stored.